Newsletter

Returns

Exchange Policy

Thank you for shopping with LOV Swimwear. While we hope that you will love your merchandise if for any reason you are unsatisfied with your purchase, we will gladly exchange or provide store credit your unworn/unwashed items within 14 days of the delivery date.

The following items are final sale and will be denied for exchange, credit, or refund:
  • Items that are worn, washed or altered including items returned with deodorant, makeup, smoke, perfume and/or stains.
  • Items without tags, this includes liners on all bikini bottoms.
  • Exchanges received after 30 days of the original shipment date
  • Any items marked sale will not be accepted for store credit, exchange, refund- this includes flash sales.

If such items are returned a $10 charge will be added to your account and the items will be returned to you.

Exhange processing

In order to do an exhange, please contact us at info@LOVswimwear.com and we will be happy to provide you with further instructions and assistance.
You are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable. We do recommend sending your package via a prepaid, insured, traceable method to ensure a safe and documented delivery.
Once we receive your return package, please allow 14 business days for your exchange to be processed. We do charge all return shipping costs for exchanges. You will receive an email confirmation when your exhange has been processed.

CREDIT PROCESSING

If you choose to receive a store credit you will receive an email with your credit value that can be redeemed online. Store credit never expire.

Order Changes & Cancellations

An order can only be changed or cancelled within 24 hours of it being placed and as long as it has not been shipped.
Any orders for Pre-Order or Special Order Item(s) cannot be changed or cancelled.
A 5% cancellation fee will apply to any order that is cancelled.
Please contact us at info@LOVswimwear.com if you need to cancel or make changes to an order.


DAMAGES

All items are quality controlled and checked for any defects before they are dispatched to our customers. In the unlikely event that you receive a defective item, please contact us at info@LOVswimwear.com within 48 hours of delivery, and we will happily exchange the unwashed/unworn item for the same item at no cost.

LOV Swimwear is a reseller of brand name swimwear, if you have a manufacturer defect please contact the manufacturer. All swimwear we sell are very delicate and experience normal "wear and tear" over time. Please follow care instructions below for prolonged life of your swimwear.


CARE INSTRUCTIONS

LOV Swimwear chooses the best quality of swimwear for resale, and these suits are constructed of the finest imported fabrics and trims that are extremely delicate in nature. Many of the suits are similar to fine lingerie and must be cared for in the same manner. While ALL of the suits can be worn in pool or ocean water, they are not intended for strenuous physical water activity or long periods of time in heavily chlorinated water. All swimwear should be hand washed in cold water with very mild soap (such as specialty lingerie detergent). Lie flat or hang to dry.


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